Everything you need to run a loyalty programme
NFC tap-to-stamp, digital cards, analytics, notifications, offers, and more. All included, no add-ons required.
NFC Tap to Stamp
Your customers hold their phone to the pod and a stamp is added instantly. No scanning, no typing, no waiting at the counter. It feels premium and takes less than a second. Every tap is cryptographically verified, so stamps cannot be faked or duplicated.
- Sub-second stamping, no counter queues
- Works with iPhone and Android
- Tamper-proof: each tap is encrypted and verified
- No batteries, no Bluetooth, no charging
Digital Stamp Cards
Your customers never lose their card again. They see their progress in the app with your logo, your colours, and your rewards. You can set multiple reward milestones so customers stay engaged along the way, not just at the end.
- Your branding: logo, colours, and custom reward names
- 4 to 12 stamps per card with up to 4 reward milestones
- Cards update automatically when you change your design
- Customers can hold cards from multiple businesses
QR Code Fallback
If your NFC pod is being replaced or a customer's phone does not support NFC, staff can pull up a QR code for the customer to scan instead. It is a safety net, not the main experience. Easily printable from the dashboard if needed.
- Backup for when the NFC pod is unavailable
- Staff can show it on their own phone or print it
- Download as PNG or branded A4 poster from the dashboard
- Works with the TapStamp app or any phone camera
Business Analytics
Know exactly how your loyalty programme is performing. See which days are busiest, how often customers come back, and which rewards get redeemed most. Growth plans unlock 14 interactive charts with custom date ranges so you can make smarter decisions.
- Total customers, stamps, redemptions, and return visit rate
- Weekly change indicators to spot trends
- 14 charts on Growth: notifications, offers, birthdays, and more
- Custom date ranges and card template filtering
Push Notifications
Bring customers back through the door. Send a message when it is quiet, promote a new menu item, or remind people they are close to a reward. Target everyone or just specific groups like new customers or regulars.
- Compose and send from the dashboard in seconds
- Target all customers or specific segments
- Customers also see messages in their in-app inbox
- Growth plans unlock targeting by card template
Birthday Rewards
One of the simplest ways to make a customer feel valued. A reward is sent automatically on their birthday, giving them a reason to visit. It is the kind of personal touch that turns a one-time visitor into a regular.
- Fully automatic, no manual effort
- Reward delivered the day before their birthday
- Customers love the personal touch
- Drives footfall on days you might otherwise miss
Offers & Vouchers
Run a slow Tuesday? Send a flash offer to get people through the door. Create time-limited vouchers from the dashboard and push them to all your customers or a specific group. They get a notification and the offer appears in their app, ready to redeem.
- Create and distribute offers in minutes
- Target all customers or specific segments
- Customers redeem with one tap, staff verify on screen
- Track how many were issued, redeemed, and expired
Google & TripAdvisor Reviews
Your happiest customers are the ones collecting stamps. Give them a simple way to leave a Google or TripAdvisor review directly from their stamp card. More reviews means better local search rankings and more new customers finding you.
- Link your Google Business and TripAdvisor listings
- "Leave a Review" button on the customer's stamp card
- Opens directly in Google Maps or TripAdvisor
- More reviews means better visibility in local search
Team Management
If you have a team, you can give them access without giving them the keys. Invite staff by email, assign roles, and control exactly what each person can see and do. Your manager can send notifications while your barista only sees what they need.
- Owner, Admin, and Staff roles
- Five permission toggles per role
- Invite by email, join in one click
- Available on Growth and Scale plans
Customer Insights
See your full customer list with search and filters. View individual profiles showing visit history, stamps collected, rewards redeemed, and when they last came in. Spot your best customers and the ones you are losing.
- Search and filter your customer list
- Individual profiles with full stamp and reward history
- Manually add or remove stamps with a reason trail
- Export everything to CSV
Works Offline
Your customers are often in shops, basements, or areas with patchy signal. TapStamp opens instantly regardless of connection. Stamps are added straight away and sync in the background. No loading screens, no spinning wheels, no frustrated customers at the counter.
- App opens instantly with or without internet
- Stamps added immediately, synced in the background
- No loading screens or connection errors
- Customers never have to wait at the counter
Reward Expiry
Give customers a reason to come back sooner. Set an expiry on any reward and customers see a countdown in the app. It creates natural urgency without being pushy. Expired rewards are handled automatically.
- Configurable from 7 to 360 days per reward
- Customers see a countdown in the app
- Expired rewards are cleared automatically
- Drives repeat visits with gentle urgency
See it in action
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