Loyalty programme for vape shops
Digital Loyalty Cards for Vape Shops
Your customers buy coils, liquids, and pods on a regular cycle. They will buy from whoever is most convenient. TapStamp gives your vape shop a digital loyalty card that keeps customers coming back to you instead of ordering online.
Why paper loyalty cards don't work for vape shops
Sound familiar? These are the problems TapStamp solves.
Customers showroom then buy online
Customers come in for advice on their next device, get your recommendation, then order it cheaper online. Without an incentive tied to in-store purchase, your expertise works for someone else's revenue.
30 to 50% of your customers churn every year
Vape customers switch shops and brands frequently. Without active retention, you are always chasing new customers rather than keeping the regulars worth £700 a year each.
Prefilled kits and bottled liquid need different treatment
A £6 pack of pods and a £30 transaction of shortfills are completely different purchases. Paper cards stamp them the same, which means your highest spenders feel unrewarded.
No way to pull customers towards their next device
A liquid regular visits weekly for years without ever upgrading their kit with you. You have no channel to nudge them when a new device arrives that fits their setup.
How TapStamp works for vape shops
Three steps. No complicated setup. Go live the same day.
Customer taps the NFC pod
After they buy vape products, the customer holds their phone to the NFC pod. One tap, done.
Stamp collected instantly
A digital stamp is added to their card in the TapStamp app. They can see their progress towards the reward at any time.
Reward unlocked
Collect 8 stamps, get a free bottle of liquid. The customer redeems their reward in-app and keeps collecting towards the next one.
Why vape shops choose TapStamp
Built for real businesses on real high streets. Here is what you get.
- Per-spend stamps so a £30 transaction earns three stamps, not one
- Separate cards for liquid and prefilled kits, each with their own rewards
- Hardware-purchase head start ties device sales to recurring liquid visits
- Push notifications when new flavours and devices arrive
- Track which customers are drifting before they churn
- Sub-second NFC tap does not slow the till queue
Loyalty programme economics for vape shops
A regular UK vaper spends around £700 a year on coils, pods, and liquid, which works out at roughly £13 to £14 a week. Single-shop transactions typically sit between £8 and £25 for consumables, climbing to £30 to £80 when someone picks up a new device or starter kit. Industry guides aimed at independents target an average basket of £20 to £35, and your best customers are coming back 4 to 6 times a month.
That visit frequency is exactly what stamp loyalty was built for. A shop doing 60 transactions a day at a £18 average ticket pulls in around £394,000 a year. A 10% loyalty uplift, which is conservative for a vertical where 30 to 50% of vapers churn from a specific shop within 12 months without active retention, is worth roughly £39,000 in extra revenue.
A standard 9-stamp single-reward card works because your regulars return often enough to see the reward in sight. The classic structure is buy 9 bottles of liquid, get the 10th free, or the per-spend version where every £10 spent earns a stamp.
Common reward structures for UK vape shops
Per-spend liquid card
Set the rule to one stamp per £10 spent. After 8 stamps the customer gets £10 back in liquid (typically three 10ml bottles). This handles the messy reality that liquid prices vary, and a £30 transaction earns three stamps in one go.
Buy 8 prefilled kits, get the 9th free
Treat prefilled pod kits as a separate template. Customers buying these are often replacing them weekly, and a flat free-kit reward feels more concrete than a points conversion. Set up a second card just for kits and let the cashier choose which one to stamp on at the till.
Multi-reward upgrade card
Add a small reward at stamp 4 (a free 10ml or a coil pack), a mid-tier at stamp 8 (a 50ml shortfill), and the headline at stamp 12 (£20 off any device or kit). Useful for shops with strong hardware sales because it pulls liquid regulars towards their next device upgrade rather than letting them defect to a competitor's promotion.
Hardware-purchase head start
When a customer buys a starter kit, the cashier manually awards 2 or 3 stamps on their liquid card. Costs you nothing, immediately ties the device sale to the recurring liquid relationship, and gives the customer a reason to come back to you for refills rather than buy online.
Everything you need to run a loyalty programme
NFC stamps, analytics, push notifications, and more. All included.
NFC Tap to Stamp
Customers tap their phone on your NFC pod. One tap, one stamp. No fuss.
Digital Stamp Cards
Multi-reward loyalty cards with your branding. Set rewards at multiple stamp positions so customers always have something within reach.
QR Code Fallback
A backup option when NFC is not available.
Business Analytics
See stamp activity, customer visits, redemption rates, and more at a glance.
Push Notifications
Send targeted messages directly to your customers' phones.
Birthday Rewards
Automatically send rewards on your customers' birthdays.
Why NFC beats paper cards and QR codes
TapStamp uses NFC tap-to-stamp technology. Here is how it compares.
NFC Tap
- Sub-second stamp
- No camera or scanning needed
- Tamper-proof and encrypted
- Works offline
- Feels premium
Paper Cards
- Lost, damaged, forgotten
- Easy to fake stamps
- No customer data
- Printing costs add up
- Looks outdated
QR Codes
- Requires camera and scanning
- Slower than NFC
- Can be screenshotted and shared
- Needs good lighting
- Feels transactional
Frequently asked questions
Common questions about loyalty cards for vape shops.
The Act bans advertising and sponsorship of vapes, with the detailed scope to be set by secondary regulations through 2026 to 2028. A loyalty card itself is a customer service tool rather than a public advertisement, but how you describe rewards in push notifications and on the card design could fall within scope. Keep messaging functional ("you have 8 stamps, one more for your free liquid") rather than promotional, avoid anything that could appeal to under-18s, and watch for guidance from Trading Standards once secondary regulations land.
The pod stays behind your counter under cashier control, so nobody is tapping it without your staff's involvement. Challenge 25 still applies at point of sale, and if you wouldn't sell to them, you don't tap them in. The card cannot create a sale; it only records one that has already happened.
Yes. You can run two separate cards in your account: one for prefilled kits (buy 8, get the 9th free) and one for liquid (£10 spend equals one stamp). The cashier picks which card to stamp at the till based on what was bought. This is how some of our existing vape shops are running it.
You set the rewards once in the dashboard, picking what sits at stamp 4, stamp 8, and stamp 12. Every customer's card runs against that same structure. When someone redeems an early reward, the card carries on from the same stamp count rather than resetting. The card only resets after the final reward at stamp 12 is redeemed.
Better than it ever did with disposables. Prefilled kits are bought on a tighter repeat cycle than disposables were because customers stick with one device and keep coming back for replacement pods or cartridges. That recurring cartridge purchase is exactly what stamp loyalty captures, and it ties the customer to your shop instead of whichever convenience store happens to be closest when they run out.
Starter is £20/month, Growth is £35/month, and Scale is £50/month. All plans include a 30-day free trial and the setup fee includes your NFC pod.
Yes, customers use the free TapStamp app on iOS or Android. Signing up takes under 30 seconds with Google, Apple, or a phone number.
Ready to launch loyalty for your vape shops?
Start your 30-day free trial today. Set up takes minutes, not days.
